Cases / run.events — Ticket Engine
A zero-friction ticket engine built for peak-load events
MAUS engineered the complete payment infrastructure behind run.events — from embeddable checkout widgets and automated invoicing to real-time revenue dashboards that turn every transaction into actionable intelligence.
From checkout widget to full payment infrastructure.
run.events needed more than a payment integration — they needed a payment backbone that could handle the chaotic reality of live event ticketing: traffic spikes at sale launch, complex multi-ticket orders, cross-border buyers, and instant digital delivery the moment a transaction clears.
MAUS architected the entire payment layer from the ground up. Starting with an embeddable, zero-friction checkout widget and expanding into a full financial operations platform — automated invoicing, split-payment logic, multi-currency settlement, and reconciliation tooling that makes the finance team's work disappear.
Every piece was built with one principle: payment complexity should be invisible to buyers and manageable by organizers. The result is a system that converts at industry-leading rates and scales without breaking.
99.9%
Payment uptime SLA
<2s
Checkout to confirmation
30+
Currencies supported
0
Manual reconciliation steps
Stripe-native checkout architecture
Deep Stripe integration — Payment Intents, Webhooks, Radar fraud scoring, and multi-currency support baked in from day one.
Automated invoice & VAT handling
Invoices generated and delivered the instant a payment clears — with EU VAT rules, multi-locale formatting, and PDF archiving.
Real-time revenue dashboards
Live financial data surfaced in organizer dashboards — revenue by ticket type, refund rates, conversion funnels, and settlement status.
Peak-load reliability
Architecture stress-tested for traffic surges at ticket sale launch — queue management, idempotency keys, and zero double-charges.
€84,320
Revenue this month
↑ 31%
vs. last month
97.2%
Payment success rate
Daily revenue — last 7 days
Payment Collection & Invoicing
Every transaction handled, every invoice automated.
Payment collection is where event organizers lose the most money — through failed retries, manual invoice chasing, and misaligned VAT handling across markets. MAUS built a system where every one of these steps is automated, auditable, and invisible to the buyer.
From the moment a buyer clicks "Purchase", the platform handles payment authorisation, fraud screening, digital ticket delivery, invoice generation, VAT calculation, and settlement notification — in under two seconds, with no human in the loop.
Multi-currency Collection
Accept payments in 30+ currencies with automatic FX handling and local payment method support — Stripe, MobilePay, and card networks.
Deposit & Instalment Plans
Configurable deposit-first flows and scheduled instalment billing — attendees pay in stages, organizers receive reconciled settlements.
Automated VAT & Invoicing
EU VAT MOSS compliance built in — invoices generated with correct tax treatment per buyer country, delivered by email instantly on purchase.
Refund & Dispute Management
Full or partial refunds triggered from the organizer dashboard — with automated credit notes, buyer notification, and Stripe dispute handling.
€412k
Total settled YTD
1.8%
Refund rate
€0
Unreconciled items
Settlement by ticket tier
Financial clarity, in real time.
Event organizers historically run blind — they know roughly how many tickets they sold, but reconciling that against actual payouts, refunds, VAT liabilities, and promotional discounts takes hours of spreadsheet work after every event.
MAUS built the Revenue Intelligence dashboard to eliminate that entirely. Every financial dimension of an event — ticket tiers, group orders, promo codes, refund exposure, and net settlement — is presented in one coherent view, updated the moment a transaction occurs.
Organizers can drill into any event, any ticket type, or any time period. Finance teams get audit-ready exports on demand. And every data point links back to the underlying Stripe transaction — no black boxes.
Live revenue tracking
Revenue by ticket type, promo code, and sales channel — updated in real time as transactions clear.
Automated reconciliation
Every Stripe payout matched against ticket orders automatically — zero manual spreadsheet work.
Audit-ready exports
One-click CSV and PDF exports structured for accounting software and VAT filing — no formatting required.
Capabilities
Six layers of payment engineering.
Built as a modular stack — each capability can run independently or as part of the full suite, depending on where run.events needed depth at any given stage.
Payment Gateway
Stripe-native architecture with multi-currency support, 3D Secure, and automated retry logic for failed transactions.
Checkout UX
Embeddable widget architecture with progressive disclosure — minimal fields, maximum conversion, zero page reloads.
Split Payments
Complex revenue distribution logic — deposits, instalments, group splits, and organizer-to-platform settlement flows.
Fraud & Security
PCI-DSS compliant flows with Stripe Radar integration, velocity checks, and real-time anomaly detection.
Automated Invoicing
Invoice generation, VAT handling, and PDF delivery triggered automatically at purchase — no manual steps required.
Reporting APIs
Structured data exports, reconciliation feeds, and developer-friendly APIs for BI integrations and custom reporting.
Outcomes
Payment infrastructure that compounds over time.
The goal was never just to "add Stripe". It was to build a payment layer so solid that run.events could grow their event portfolio without the payment complexity growing with it.
For Organizers
Full financial visibility, zero overhead.
Real-time revenue dashboards replace post-event spreadsheet reconciliation. Organizers see net revenue, refund exposure, and settlement status for every event — updated live. Invoicing and VAT are handled automatically, so finance teams spend time on strategy, not data entry.
For Buyers
A checkout that gets out of the way.
Sub-2-second payment confirmation, instant digital ticket delivery, and automatic invoice email on purchase. No account creation required. No checkout abandonment from payment friction. A buying experience that converts at premium rates because it was engineered — not assembled from defaults.
Would you like to know more?
You are always welcome to contact us to find out more about what we can offer you. We are ready to hear about your business and advise based on your needs.
