Legal
This Privacy Policy explains how MAUS d.o.o. ("MAUS", "we", "us", or "our") collects, uses, discloses, and safeguards your personal data when you visit our website www.maus.ba, contact us, or otherwise engage with our services. We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and applicable local data protection laws.
By using our website or services you acknowledge that you have read and understood this Privacy Policy.
MAUS d.o.o.
Aarhus (Denmark) — Sarajevo (Bosnia and Herzegovina)
For privacy-related questions, please contact us via the discovery form on our website.
We collect personal data that you voluntarily provide to us, as well as data automatically collected when you interact with our website. The categories include:
We process personal data only for clearly defined purposes and on a valid legal basis under the GDPR:
We do not sell your personal data. We share information only with:
Some of our processors may be located outside of the European Economic Area. Where this is the case, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses to ensure your data receives an equivalent level of protection.
We retain personal data only as long as necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Discovery and contact form submissions are typically retained for up to 24 months unless an active engagement requires longer retention.
Subject to applicable law, you have the right to:
To exercise these rights, contact us using the details above. We will respond within the timeframes required by law.
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure; if we become aware of a breach affecting your data, we will notify you and the relevant authorities as required by law.
Our website and services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will take prompt steps to delete it.
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated revision date. Material changes will be communicated through the website or by direct notice where appropriate.
Last updated: 13.05.2026